Shipping policy

United States 

  • Lower 48 and Domestic US Armed Forces — Free ground shipment available for orders over $100.00 USD. 

  • HI & AK — Free shipping does not apply. 

  • Multiple shipping tiers available for purchase at checkout including Expedited service. 

  • Shipments to Puerto Rico, Guam, and other US Territories is currently unavailable. 

  • US orders ship from Gilroy, California, Twinsburg, Ohio, or Dallas, Texas USA. 

  • Orders are shipped using FedEx, DHL, USPS, OnTrac, Sway or Pitney Bowes. 

 

Canada 

  • Free ground shipment available for orders over $100.00 USD. 

  • Expedited shipping available for purchase at checkout. 

  • GST/HST is included in the price displayed at checkout. 

  • All Canadian orders ship from Stratford, Ontario Canada. 

  • All orders are shipped using UPS. 

 

Australia 

  • Free ground shipment available for orders over $100.00 USD. 

  • Expedited shipping available for purchase at checkout. 

  • GST is included in the price displayed at checkout. 

  • All Australian orders ship from Kogarah, New South Wales Australia. 

  • All orders are shipped using Australian Post. 

 

New Zealand 

  • Free shipping does not apply. 

  • Expedited shipping is unavailable. 

  • GST is included in the price displayed at checkout. 

  • All New Zealand orders ship from Kogarah, New South Wales Australia. 

  • All orders are shipped using FedEx Air. 

 

United Kingdom 

  • Free ground shipment available for orders over $100.00 USD. 

  • Expedited shipping is unavailable. 

  • Northern Ireland — Free shipping does not apply. Shipping charges are based on weight and are calculated at checkout. 

  • VAT is included in the price displayed at checkout. 

  • All United Kingdom orders ship from Solihull, West Midlands UK. 

  • All orders are shipped using DPD. 

 

Europe 

  • Free ground shipment available for orders over $100.00 USD. 

  • Expedited shipping is unavailable. 

  • We are able to ship to most EU countries — please contact our Customer Service Team at support@omniluxled.com with specific EU shipping questions. 

  • VAT is included in the price displayed at checkout for most regions. 

  • Orders to Iceland, Liechtenstein, Norway, Turkey, Turks & Caicos Islands do not include VAT. 

  • All EU orders ship from Heinenoord, Netherlands EU. 

  • All orders are shipped using DPD & UPS. 

 

*All regions: Please allow up to 2–3 business days for processing of your order and up to 5–10 business days for ground delivery once your order has been shipped. 

**Free shipping applies to ground shipping rates only. Excludes HI, AK, Northern Ireland, Offshore UK & New Zealand. 

Other International Orders 

Ordering is not available for shipment outside of the US, Canada, Australia, New Zealand, the EU, and the UK, including US Territories. 

 

Warranty and Returns 

We are committed to customer service and the quality of our products. Our Warranty and Returns Policy can be found at omniluxled.com/pages/warranty-policy and omniluxled.com/pages/returns-policy. 

 

Contact Us 

7am–6pm PST Monday–Friday 

8am–4pm PST Saturday–Sunday 

GlobalMed Technologies 

1290 Jefferson St. Suite C, Napa, CA 94559 

 

US/Canada: +1 707.309.7024 

International Toll-Free: +1 866.306.2022 

support@omniluxled.com 

 

Last revision: 10/26/26