GlobalMed Technologies Privacy Policy

Last updated & Effective Date: May 27, 2025

This Privacy Policy explains how information is collected, used, and disclosed by The Lotus Global Group, Inc. dba GlobalMed Technologies (“GlobalMed”), and applies to the personal information collected when you use or access our online or mobile websites (“Site”), or purchase our Omnilux LED light therapy products (“Goods”).  Our provisioning of the Site and the Goods are collectively referred to herein as the Services.

1. What Information & Why 

We collect and use the following information to provide, improve, and protect our Services as described below:

Account Information. When you set up an account to purchase our Goods, you will be required to provide us with personal information such as your name, email address, password and shipping address. Your payment information such as credit card information and billing address will be collected by our trusted third-party payment provider. You will also agree to the terms of service that govern your purchase of Goods (“Terms of Service”). We use this information to process and fulfill orders, and to send emails to confirm your order status, shipment, and sales refunds.

Guest Check-Out. If you order Goods as a guest (without creating an account), we will use your information such as name, email address, and shipping address to process and fulfill orders, and to send emails to confirm your order status and shipment. Your payment information such as credit card information and billing address will be collected by our trusted third-party payment provider. You will also agree to the terms of service that govern your purchase of Goods (“Terms of Service”). We use this information to process and fulfill orders, and to send emails to confirm your order status, shipment, and sales refunds.

Marketing. We may collect your personal information in order to provide you with free of charge marketing related materials and/or opportunities to participate in contests or promotions. If you do not wish to receive such marketing materials from GlobalMed via email, then click the “unsubscribe” button on the bottom of the email, for communication via postal mail, contact us at privacy@globalmedtechnologies.com.

Website use. We may collect your personal information in connection with your viewing videos on the website or interacting with the Site chatbot.

Product Reviews. We post product reviews of our customers on our Site who voluntarily agree to participate.

Usage, Device and Log Information. We collect information about you when you access and use the Site or purchase of Goods including your Internet Protocol (“IP”) address, access times, browser type and language, Web pages you visit, device information, and other actions you take, in order to provide and improve our Services, as well as to develop new Services.

Cookies and other tracking technologies. We may various technologies to collect information, which includes cookies. Cookies are small data files stored on your hard drive or in device memory that help us to improve the Services and your experience. You can set your browser to not accept cookies, but this may limit your ability to use the full functionality of this Site. Learn more about the Site’s cookies here.

SMS Mobile Messaging. Mobile messaging privacy is governed by our Omnilux Mobile Messaging Privacy Policy found here

Collection and Use of Aggregate Information. We may use aggregate information (not containing personal information) to analyze trends, administer the Site, track users’ movements, and gather broad demographic information on aggregate use.

2. With Whom?

Service Providers:

GlobalMed uses certain trusted third parties to provide certain services for our business purposes including website hosting, data analysis, processing payments for the purchase of goods, IT services, order fulfillment, sales refunds, and customer service. These third parties will access your personal information only to provide the Services on our behalf.

Marketing Partners:

We do not sell personal information to third parties for monetary consideration. We do share a limited set of data that is gathered when you visit our Site, such as cookies and pixels, with third parties in order to allow you to see tailored advertisements about our products and services. To the extent this activity is interpreted by California law’s broad definition of “sale of data,” we have provided you with opt-out rights of this activity. You may opt out of "sale of data" here.

Compliance with Laws:

We may disclose your personal information to a third party if (a) we believe that such disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements or policies, (c) to protect the security or integrity of the Services from harm or illegal activities; (d) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or (e) to any other third party with your prior written consent.

Business Transfers:

We may share or transfer your personal information in connection with, or during the negotiations of, any merger, sale of GlobalMed assets, financing, or acquisition of all or a portion of the business to another company.

Video Viewing Behavior:

As described elsewhere in this privacy policy and for purposes of clarity, your video viewing activity, including information as to whether you requested or obtained specific video materials or services, may be collected and shared by GlobalMed with third parties, including, without limitation, service providers with whom we partner to provide our Products to you, as well as our advertising, social media and other business partners.  By using our Products where videos are displayed, you consent to the collection and sharing with third parties of your video viewing activity, if any, with each such consent being valid for two years from the date of such use or until you withdraw your consent by emailing privacy@globalmedtechnologies.com.

Chat Bots:  

As described above, you may engage with us via chat functions on our websites, including automated chat bots.  By using the Website and engaging with the chatbot or chat function, you consent to the recording and use of information about you and the chat session or any authorized service provider acting solely on our behalf.  You further agree that we may use or disclose the information you provide via the chatbot or chat function in accordance with this Privacy Policy. If you do not consent to these terms, you should not use the chatbot or chat functionality.  Your continued interaction with, or submission of information to, any chat feature will be deemed your acceptance of this provision.

Interest Based Advertising:

We and third parties may collect information about your online activities to provide you with advertising about products and services tailored to your interests. We contract with third-party advertising companies, which may collect information about your use and interactions with the services, over time and across third-party websites and online services. To tailor and deliver this advertising, these third-party companies place, use, or rely on the technologies described above, including cookies, clear gifs, device identifiers and similar technologies to obtain information about customer interactions through interactions with online services. These companies use the information they collect to send you ads that are targeted to your interests.

You may manage your cookie settings here.

3. Your Right to Control and Access Your Personal Information

Your Account: You may update, correct or delete information about you at any time by logging into your online account and modifying your information using our Privacy Management Tools

Retention Policy: We will retain your Personal Information as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer period is required for legal or compliance purposes.

Do Not Track. Some browsers offer a “do not track” (“DNT”) option. We do not respond to DNT signals.

EU & UK Users. EU and UK users have several rights with respect to their personal data including the following: (i) the right to be informed (ii) the right of access; (iii) the right of rectification; (iv) the right of erasure; (v) the right to restrict processing; (vi) the right of data portability; (vii) the right to object to processing; and (viii) the rights in relation to automated decision making and profiling. Our legal bases for collecting and processing personal data include performance of a contract and/or consent. EU users also have the right to lodge a complaint about the collection or use of their personal information by notifying their EU (or UK) supervisory authority. More about GDPR Compliance and tools to help you exercise your rights can be found here.

U.S. States Privacy Notice. For additional information and rights available to consumers in certain states, see our US States Disclosure.

4. Security 

We employ industry standard technological measures that are reasonably designed to help protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. While we take reasonable efforts to guard personal information, no security system is impenetrable.

5. Policy On Information Collected From Children 

This Site and our Services are not directed at children under the age of 13. GlobalMed does not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us at privacy@globalmedtechnologies.com.

6. Changes

GlobalMed may need to update this Privacy Policy from time to time to reflect changes to our Services and the laws applicable to our provision of the Services to you. If we do change this Privacy Policy, we will notify you by revising the “Last Updated” date at the top of this Privacy Policy on the Site. If there are material changes to this Privacy Policy, GlobalMed will notify registered users of our Services. GlobalMed encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site or the Services and/or continued provision of personal information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy. If you disagree with any applicable change, you will need to close your account and stop using the Site and the Services.

7. Privacy Management Tools

Our privacy management tools allow you to do any of the following:

• Edit your account information.
• View your access requests.
• View the personal information we collect
• View your orders
• Request a full report of your personal information.
• Submit a "Do Not Sell Or Share" request.
• Request Personal Data Deletion.

You may access these tools here.

You may change your cookie settings using tools found here.

8. Contact

If you have any questions regarding this Privacy Policy, please contact us via email at privacy@globalmedtechnologies.com.