Privacy policy

GlobalMed Technologies Privacy Policy


Last updated & Effective Date: Aug 5, 2026

This Privacy Policy explains how information is collected, used, and disclosed by The Lotus Global Group, Inc. dba GlobalMed Technologies ("GlobalMed"), and applies to the personal information collected when you use or access our online or mobile websites ("Site"), or purchase our Omnilux LED light therapy products ("Goods"). Our provisioning of the Site, any other channels through which you engage with us, and the Goods are collectively referred to herein as the Services.

1. What Information & Why

We collect and use the following personal information to provide, improve, and protect our Services as described below:

Account Information. When you set up an account or purchase our Goods, you will be required to provide us with personal information such as your name, email address, password (for account holders) and shipping address. Your payment information such as credit card information, purchase details, and billing address will be collected by our trusted third-party payment provider and other third parties who provide services to us including marketing support. We use this information to process and fulfill orders, and to send emails to confirm your order status, shipment, and sales refunds. 

Marketing. We may collect or disclose personal information in order to provide you with free of charge marketing related materials and/or opportunities to participate in contests or promotions. Some of these marketing materials may be tailored to your interests based on your purchases or Site activity. If you do not wish to receive such marketing materials from GlobalMed via email, then click the "unsubscribe" button on the bottom of the email; or you may contact us at privacy@globalmedtechnologies.com.

Website use. We may collect personal information, including information as to whether you requested or obtained specific video materials or Services, and any information you submit via chat, in connection with your viewing videos on the website or interacting with the Site chatbot.

Product Reviews. We may post product reviews, including any personal information included in them, submitted by customers on our Site who voluntarily agree to participate.  Other users can see the personal information included in such reviews, and deleting a review may not delete personal information from our Services or from the internet, e.g., cached pages available via search engines may retain personal information.

Usage, Device and Log Information. We automatically collect information about you when you access and use the Services including your Internet Protocol ("IP") address, access times, browser type and language, Web pages you visit, device information, and other actions you take, in order to provide and improve our Services, as well as to develop new Services.

Cookies and other tracking technologies. We and our third party partners may use various technologies to collect information, which includes cookies. Cookies are small data files stored on your hard drive or in device memory that help us to improve the Services and your experience. You can set your browser to not accept cookies, but this may limit your ability to use the full functionality of this Site. Learn more about the Site's cookies at omniluxled.com/pages/cookie-consent-page.

SMS Mobile Messaging. See below for more information about our SMS practices and how you can opt out of messaging.  

Collection and Use of Aggregate Information. We may create or derive aggregate information (not containing information that can identify you personally) to analyze trends, administer the Site, track users' movements, and gather broad demographic information on aggregate use.

2. With Whom?

Service Providers: GlobalMed uses certain trusted third parties to provide certain services for our business purposes including website hosting, data analysis, processing payments for the purchase of goods, IT services, order fulfillment, sales refunds, and customer service. These third parties will access your personal information only to provide the Services on our behalf.

Marketing Partners: We do not sell personal information to third parties for monetary consideration. We do share data that is gathered when you visit our Site, such as purchase and account data or information collected automatically via cookies and pixels, with third parties in order to allow you to see tailored advertisements about our products and services. To the extent this activity is interpreted by California law's broad definition of "sale of data," we have provided you with opt-out rights of this activity. You may opt out of "sale of data" at omniluxled.com/pages/us-laws-compliance.

Compliance with Laws: We may disclose your personal information to a third party if (a) we believe that such disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements or policies, (c) to protect the security or integrity of the Services from harm or illegal activities; (d) to respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing harm to you, other users or third parties, or us; or (e) to any other third party with your prior written consent.

Business Transfers: We may share or transfer your personal information in connection with, or during the negotiations of, any merger, sale of GlobalMed assets, financing, or acquisition of all or a portion of the business to another company.

Video Viewing Behavior: As described elsewhere in this privacy policy and for purposes of clarity, your video viewing activity may be collected and shared by GlobalMed with third parties, including, without limitation, service providers with whom we partner to provide our Services to you, as well as our advertising, social media and other business partners. By using our Services where videos are displayed, you consent to the collection and sharing with third parties of your video viewing activity, if any, with each such consent being valid for two years from the date of such use or until you withdraw your consent by emailing privacy@globalmedtechnologies.com.

Chat Bots: As described above, you may engage with us via chat functions on our websites, including automated chat bots. By using the Website and engaging with the chatbot or chat function, you consent to the recording and use of information about you and the chat session or any authorized service provider acting solely on our behalf. You further agree that we may use or disclose the information you provide via the chatbot or chat function in accordance with this Privacy Policy. If you do not consent to these terms, you should not use the chatbot or chat functionality. Your continued interaction with, or submission of information to, any chat feature will be deemed your acceptance of this provision.

Interest Based Advertising: We and third parties may collect information about your online activities to provide you with advertising about products and services tailored to your interests. We contract with third-party advertising companies, which may collect information about your use and interactions with the services, over time and across third-party websites and online services. To tailor and deliver this advertising, these third-party companies place, use, or rely on the technologies described above, including cookies, clear gifs, device identifiers and similar technologies to obtain information about customer interactions through interactions with online services. These companies use the information they collect to send you ads that are targeted to your interests. You may manage your cookie settings at omniluxled.com/pages/cookie-consent-page.

3. Your Right to Control and Access Your Personal Information

Your Account: You may update, correct or delete information about you at any time by logging into your online account and modifying your information using our Privacy Management Tools at omniluxled.com/pages/privacy-management-tools.

Retention Policy: We will retain your Personal Information as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer period is required for legal or compliance purposes.

Do Not Track. Some browsers offer a "do not track" ("DNT") option. We do not respond to DNT signals.

Global Privacy Control: We honor the Global Privacy Control opt-out signal. For information about GPC, please visit https://globalprivacycontrol.org/

EU & UK Users. EU and UK users have several rights with respect to their personal data including the following: (i) the right to be informed; (ii) the right of access; (iii) the right of rectification; (iv) the right of erasure; (v) the right to restrict processing; (vi) the right of data portability; (vii) the right to object to processing; and (viii) the rights in relation to automated decision making and profiling. Our legal bases for collecting and processing personal data include performance of a contract and/or consent. EU users also have the right to lodge a complaint about the collection or use of their personal information by notifying their EU (or UK) supervisory authority. More about GDPR Compliance and tools to help you exercise your rights can be found at omniluxled.com/pages/gdpr.

U.S. States Privacy Notice. For additional information and rights available to consumers in certain states, see our US States Disclosure at omniluxled.com/pages/us-states-privacy-disclosure.

4. SMS: Special Terms

Consent. By opting into the Omnilux Messaging Service (“Messaging Service”) and providing your mobile number, you agree to receive customer care text messages from Omnilux at that number. These messages may include: order confirmations and shipping updates, product care and usage tips, promotional offers and new product announcements, responses to your customer service inquiries, and account-related notifications.  Message frequency varies. Message and data rates may apply. 

Opting Out. Text messages may be sent via an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase. You can opt out of receiving further messages via the Messaging Service by replying to any of our text messages with any of the following keywords: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.  You can also request assistance with the keyword HELP.  

Information Collected.  When you use the Messaging Service, we may collect personal information such as your name, phone number, and email address. When you use the Messaging Service to send or receive messages, we collect communications metadata (e.g., the time/date a message was sent or received) and the contents of any communications you send or receive via the Messaging Service.

We may also collect information about you using cookies or similar technologies on our website or other digital properties. Cookies are small text files placed on device browsers that store preferences and facilitate and enhance your experience. Cookies enable personalization of your experience via the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).

If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, We will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your personal information if you contact Us with questions about the Messaging Service or for customer service.

Disclosure of Personal Information to Third Parties. We may share your personal information gathered through the Messaging Service with third parties that help Us provide the Messaging Service (including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages).  We may also disclose any information We store associated with you to external parties if We, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, Our, or others' rights, property, or safety; enforce Our policies or contracts; collect amounts owed to Us; or assist with an investigation or prosecution of suspected or actual illegal activity.

5. Security

We employ industry standard technological measures that are reasonably designed to help protect your personal information from loss, unauthorized access, disclosure, alteration or destruction. While we take reasonable efforts to guard personal information, no security system is impenetrable.

6. Policy On Information Collected From Children

This Site and our Services are not directed at children under the age of 13. GlobalMed does not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us at privacy@globalmedtechnologies.com.

7. Changes

GlobalMed may need to update this Privacy Policy from time to time to reflect changes to our Services and the laws applicable to our provision of the Services to you. If we do change this Privacy Policy, we will notify you by revising the "Last Updated" date at the top of this Privacy Policy on the Site. If there are material changes to this Privacy Policy, GlobalMed will notify registered users of our Services. GlobalMed encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site or the Services and/or continued provision of personal information to us after the posting of such notice will be subject to the terms of the then-current Privacy Policy. If you disagree with any applicable change, you will need to close your account and stop using the Site and the Services.

8. Privacy Management Tools

Our privacy management tools allow you to do any of the following:

Edit your account information.

View your access requests.

View the personal information we collect.

View your orders.

Request a full report of your personal information.

Submit a "Do Not Sell Or Share" request.

Request Personal Data Deletion.

You may access these tools at omniluxled.com/pages/privacy-management-tools. You may change your cookie settings using tools found at omniluxled.com/pages/cookie-consent-page.

9. Contact

If you have any questions regarding this Privacy Policy, please contact us via email at privacy@globalmedtechnologies.com.