Omnilux Return Policy applies only to orders placed directly through omniluxled.com. Please contact your provider for more information on returns.

If you made a purchase through an Omnilux provider, we will need to verify your proof of purchase. Please attach an image of your original receipt or order confirmation to this form.

The serial number of your device starts with “SN” and can be found printed on your device or on the box of your device.

You have requested to return a Topical Skincare product, please note that we can not accept returns for opened product. To verify your return, we will need you to submit an image of your unopened topical skincare product. Please attach a file below.

In order to accurately assess the issue, please be sure to show your controller as well as the whole device in the video.