FSA / HSA Eligibility

Use your Health Savings Account (HSA) or Flexible Spending Account (FSA) debit card to purchase our products using pre-tax dollars.

Shop Eligible Products
FSA / HSA Eligibility

How to use HSA payment method

Maximizing Your HSA for Payments

Step 1:

Find and add your Omnilux products to the cart

Step 2:

Select "Flex | Pay with HSA/FSA" as a payment method. If this option is not visible, be sure you select "Check out as Guest" if logged into ShopPay.

Step 3:

Complete the telehealth consultation to confirm your eligibility (if required as some Omnilux products may require a letter of medical necessity)

Step 4:

Enter your HSA/FSA payment details. Flex will email you an itemized receipt and a letter of medical necessity (if applicable)

Products that require a letter of medical necessity

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Boost collagen to reduce fine lines, wrinkles and visible sun damage
$395.00
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Rejuvenate skin with the ultimate anti-aging device engineered for men
$395.00
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Reduce visible signs of aging and sun damage on your neck and chest
$395.00
4.7
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Reduce inflammation, joint pain, and signs of aging
$345.00

Frequently asked questions

What is an FSA or HSA and what are the benefits?

An FSA (Flexible Spending Account) and an HSA (Health Savings Account) are tax-advantaged accounts for medical expenses but differ in key aspects.

FSAs, employer-sponsored, allow employees to use pre-tax dollars for medical expenses such as prescriptions and copays, but typically feature a "use-it-or-lose-it" policy where funds must be used within the plan year.

HSAs are available to those with a high-deductible health plan and offer more flexibility, allowing funds to roll over annually.

For more information, see Flex’s Comprehensive Guide to HSA/FSAs.

Are any red light therapy devices HSA eligible?

Yes, certain red light therapy devices are HSA eligible. We recommend checking the product details to confirm eligibility for your HSA plan.

What is a Letter of Medical Necessity? (LOMN)

A letter is essentially a note from a doctor stating that you are purchasing an item to treat or manage a medical condition. More details can be found here.

I'm not seeing HSA or FSA options show up at checkout?

This means that product is not eligible for this payment method.

Why was my HSA or FSA card rejected?

Like any credit or debit card, HSA/FSAs can be declined if any of the data from the card is incorrect (number, expiration date, zip code etc).

Flex will alert you in checkout if any of these fields is missing or incorrect so you can update them. The most common reason for rejection of the card is insufficient funds.

Reach out to your HSA or FSA provider to verify the amount of money in your account before attempting to complete your purchase again.

Why do I need to provide Omnilux with health information?

In order to qualify to use your HSA or FSA card for Omnilux HSA/FSA eligible products, the IRS requires you to have a Letter of Medical Necessity.

Omnilux has partnered with Flex to enable asynchronous telehealth visits as part of our checkout. Within 24 hours of your purchase, Flex will email you both an itemized receipt.

Do I need to do anything with my Letter of Medical Necessity?

You should keep it on file for at least three years in the event of an IRS audit of your HSA or FSA account. Occasionally, FSAs may ask for the Letter to confirm the eligibility of your purchase.

Help! I mistakenly entered my name and/or date of birth and need to get an updated letter. Who can I reach out to?

Please email support@withflex.com and they will reach out to their telehealth team to reprocess and send your corrected Letter of Medical Necessity.

Help! I did not receive an itemized receipt and/or Letter of Medical Necessity from Flex. What should I do?

Please check your spam folder, as sometimes emails from notifications@withflex.com may be automatically filtered as spam by some email service providers. If you still can’t find it, please email support@withflex.com and let them know the email address associated with your order.

What is Flex and what is their relationship with Omnilux?

Omnilux has partnered with Flex to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you can now use your HSA or FSA debit card to buy Omnilux HSA eligible products with pre-tax dollars, resulting in net savings of 30-40%, depending on your tax bracket.

How do I pay with my HSA or FSA card?

To use your HSA or FSA debit card, add products to your cart as usual. At checkout, select “Flex | Pay with HSA/FSA” as your payment option, enter your HSA or FSA debit card, and complete your checkout as usual. If you don’t see “Flex | Pay with HSA/FSA,” you may be in Shop Pay. Select “checkout as guest” to view more payment options.

What if I don’t have my HSA/FSA card available?

If you don’t have your HSA or FSA card handy, still select “Flex | Pay with HSA/FSA” as your payment method. Enter your credit card information and  Flex  will email you an itemized receipt to submit for reimbursement.

Why can’t I see Flex as a payment method?

The key here is to make sure you are logged out of ShopPay. One of the easiest ways to do this is to go through checkout in an incognito window.

Why is my HSA/FSA card being declined?

HSA/FSA cards are debit cards, and the most common reason for declines is insufficient funds. Reach out to your HSA/FSA administrator to confirm your balance.

Help! I didn’t receive an email from Flex with my itemized receipt and/or letter of medical necessity. What should I do?

Please check your spam folder, as sometimes emails from notifications@withflex.com may be automatically filtered as spam by some email service providers. If you still can’t find it, please email support@withflex.com and let them know the email address associated with your order.

I would like to use multiple HSA/FSA cards to pay for an item. Can I do that?

No, unfortunately, this isn't a supported feature right now. If there are insufficient funds in a single HSA or FSA account, you can instead enter a credit card on the  Flex checkout page. You will receive an itemized receipt and/or Letter of Medical Necessity from  Flex, which you can submit for reimbursement.

Is sales tax covered by HSA/FSA funds, or is it treated separately?

Sales tax for eligible items is also covered by HSA/FSA funds. If the customer has a split cart, the tax will be divided among the cards based on the items.